Privacy policy

Information We Collect:

• Personal Information: When you create an account or place an order, we collect your name, email address, shipping address, billing address, phone number, and payment information.

• Order Information: We collect information about the products you purchase, including the price, quantity, and shipping method.

• Website Usage Information: We collect information about how you use our website, including the pages you visit, the links you click, and the time you spend on each page. This information is collected through cookies and other tracking technologies.

How We Use Your Information:

• To process your orders and provide customer service: We use your personal information to process your orders, send you order confirmations and shipping updates, and provide customer service.

• To improve our website and marketing efforts: We use website usage information to improve our website design and functionality, to personalize your shopping experience, and to send you marketing communications that we believe may be of interest to you.

• To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

Sharing Your Information:

• With third-party service providers: We may share your information with third-party service providers who help us with order processing, payment processing, shipping, and marketing.

• With other companies in our corporate group: We may share your information with other companies in our corporate group for marketing purposes.

• With law enforcement or government agencies: We may disclose your information to law enforcement or government agencies if we believe it is necessary to comply with a legal obligation or to protect our rights or the rights of others.

Your Choices:

• You can opt out of marketing communications: You can unsubscribe from our marketing emails by clicking the unsubscribe link at the bottom of the email.

• You can manage your cookie preferences: You can manage your cookie preferences through your web browser settings.

Security:

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Policy:

We may update this policy from time to time. If we make any material changes, we will notify you by email or through a notice on our website.

Contact Us:

If you have any questions about this policy, please contact us at [email protected]

Fragrantly Return Policy:

Fragrantly accepts returns of unopened and unused products within 30 days of purchase.